Our clients enjoy immediately-available (24/7/365), lower-cost, on-time, accurately-delivered and defect-free parts. This leads to reduced unplanned downtime, improved decision-making and maximized returns on all assets.
Want to know how we do business? Here are 6 traits that help define our company and vision.
We develop and maintain long-term partnerships, enjoy exemplary customer retention, and proudly serve as a contributing member of our community. At ICE, we are dedicated to your continued growth and success.
To ensure your system is up and running quickly, you need the right part, delivered right on time. And you need a parts team that is part of your team — with the right expertise and the right attitude. Fast! You need ICE. We are dedicated to providing you with a great experience — every time, near real time.
We strive to offer the best processes and performance in the industry, and we achieve that goal by recruiting the best people. Our team of talented support staff and engineers embodies our culture and becomes an extension of our family and your business.
We offer competitive prices and no surprises. Our rate is our rate — we do not charge a premium for after-hours, weekends or holiday calls. Anytime you need us, we’ll be there.
All inventoried parts come with a minimum 90-day warranty. At ICE, we believe in providing superior service and stress-free solutions for our customers. “Whatever it takes” is the mindset we wake up with every single day.
We are fully committed to providing our clients and partners with superior customer service. Our team has industry-leading expertise across most MRI systems, enabling ICE to deliver unmatched performance and the simplest solutions in the market — period.
We are fully committed to providing our clients and partners with the proper tools, services and support necessary to truly deliver better patient care. With the highest-quality parts, top engineers and best processes, we offer fast, simple solutions that result in the industry’s best performance.